1.1 Purpose

FabLearner ("FabLearner", "we", "our" or "us") is committed to protecting the privacy and personal information of our users.

This Privacy Policy explains how we collect, use, store, disclose and otherwise process personal information when you access or use the FabLearner website, mobile applications, educational programmes, AI Tutor, physical learning kits, live sessions, community platforms and any other products or services provided by FabLearner (collectively, the "Services").

We encourage you to read this Privacy Policy carefully before using the Services.

1.2 Acceptance

By accessing or using the Services, creating an account, purchasing a programme or otherwise providing information to FabLearner, you acknowledge that you have read and understood this Privacy Policy.

Where a Parent registers or uses the Services on behalf of a Child, the Parent confirms that they have the legal authority to provide the Child's information and to consent to the processing of that information in accordance with this Privacy Policy.

1.3 Scope

This Privacy Policy applies to all FabLearner Services, including but not limited to:

• the FabLearner website
• mobile applications
• AI Tutor
• educational programmes
• physical learning kits
• live workshops and webinars
• one-to-one educational sessions
• customer support
• community groups and forums operated by FabLearner
• future products and services introduced by FabLearner

This Privacy Policy does not apply to third-party websites, applications or services that are not owned or controlled by FabLearner, even if they are linked from our Services.

3.1 Information You Provide

You may provide information directly to FabLearner, including:

• Parent's name
• email address
• mobile number
• shipping address
• billing information
• child's first name
• child's age or date of birth
• educational information relevant to the programme
• account credentials
• customer support enquiries
• feedback, reviews, testimonials
• survey responses
• community posts
• messages submitted through the Platform

3.2 Learning Information

To deliver educational Services, FabLearner may collect learning-related information, including:

• reading progress
• lesson completion
• quiz responses
• assessment results
• pronunciation assessments
• AI learning interactions
• educational preferences
• progress reports
• learning milestones
• teacher or parent feedback

Such information is used to personalise learning and improve the educational experience.

3.3 Voice Recordings

Where Users choose to use AI Tutor or other voice-enabled educational features, FabLearner may collect and process voice recordings or reading samples to:

• assess pronunciation
• evaluate reading
• provide educational feedback
• personalise learning
• improve the accuracy and functionality of our educational services

Voice recordings will not be used for promotional or marketing purposes unless the Parent has provided any additional consent required by FabLearner for a specific promotional initiative or Showcase feature.

3.4 Images and Videos

FabLearner may receive photographs or videos where Users voluntarily submit such content through:

• community groups
• assessments
• competitions
• live meetings
• one-to-one sessions
• support requests
• testimonials
• other Services

Where such content is voluntarily submitted, FabLearner may use it in accordance with the applicable Terms of Use and any specific consent obtained where required.

3.5 Automatically Collected Information

When you use the Platform, certain technical information may be collected automatically, including:

• device type
• operating system
• browser type
• IP address
• approximate location derived from IP
• language settings
• app version
• usage statistics
• log information
• diagnostic information
• cookies and similar technologies

This information helps us operate, secure and improve the Services.